Aim: This study aimed to compare the treatment progress and complications between patients receiving conventional Orthodontic treatment and clear aligners during the coronavirus disease-2019 (COVID-19) pandemic.Methods: An electronic survey was distributed randomly among Orthodontic patients in Saudi Arabia to understand how the global health crisis caused by COVID-19 affected Orthodontic patients. The survey questions were structured into four sections, including demographic data, continuation of Orthodontic follow-up appointments during the COVID-19, reasons for missed appointments, and problems of Orthodontic patients. Data analysis consisted of simple descriptive statistics presented in frequency tables and percentages. Statistical significance was set at P≤0.05.Results: A total of 512 electronic responses were received. Sixty-two (12.11%) participants missed no Orthodontic follow-up appointment during the COVID-19 lockdown. Hence, the study included 450 (87.89%) participants to evaluate the impact of COVID-19 pandemic on sustained Orthodontic treatment.The proportion of patients in the fixed appliance group (35.2%, 86 patients) who responded that “they had not even once tried to communicate with their orthodontists” was significantly higher than that in the clear aligner group (9.2%, 19 patients) (P<0.001). The proportion of participants who received fixed Appliances (62.3%, 152 patients) and disagreed with the lockdown of Orthodontic clinics during the COVID-19 was significantly higher than that in clear aligner users (19.4%, 40 patients) (P<0.001).Conclusion: The results indicated that most issues were reported by patients who had fixed Appliances. Thus, tele-Orthodontics could provide a solution to continue dental practice during the COVID-19, and clear aligners are preferable to traditional Orthodontic treatment methods.